GENERAL TERMS AND CONDITIONS FOR CONTAINER PURCHASES
Save a bundle when you order
by the container load. Whether you need a 20 or 40 foot
container, our warehouse in Jodhpur serves as a central
and strategic export source. We ship to Europe,
Australia, United States, and many more countries. our
normal turn around on container orders is 45 to 60 days
on confirmed orders.
ORDER CONFIRMATION &
1. In order to be considered
a firm order. Ace Craftique requires a deposit of 50% of
the total order.
2. The remaining balance of the total cost is required
before stuffing container from Jodhpur dry port.
3. Accepted forms of payment are Letter of Credit, Wire
VOLUME DISCOUNT (AN
ADDITIONAL 10% OFF)
Customers who regularly
order containers may qualify for Volume Discounts at the
discretion of Ace Craftique and according to the
• Volume discount is based
on regular orders of at LEAST one container per month.
• Volume discount will
always be applied to subsequent containers.
• Ace Craftique , at all
times, reserves the right to withdraw volume discounts
or modify the rate of discount available.
PACKAGING, SHIPPING, &
Ace Craftique guarantees
adequate packing and shipping. Shipping insurance is
available at customer's request.
If for any reason a customer
cannot take possession of an ordered container once it
has reached its destination, then the customer shall be
held responsible for all costs and charges incurred.
CLAIMS & COMPLAINTS
Complaints about quality of
container contents shall be accepted if they total more
than 5% of the total value of the container; such
documented claims must be made within 7 days of receipt
of the container. Ace Craftique
reserves the right to reject any claims not supported by
full documentation. All approved compensation and/or
credits shall be given to the customer in the form of
in-house credit to insure replacement of damaged goods.
Q. How do I order a container?
All you have to do is go through our website and write
down the codes, quantities, and
email us the information
to us. In return, we will send you an order confirmation
stating the lead time along with the total cost of your
order. Once you have reviewed your order, make any
necessary changes, sign your order and
email us it back to us.
Can I choose what I put on my container?
Absolutely! Just tell us
which and how many items you want. If the item is not in
our website, but you know it is being produced in India,
just send us a picture of the item, and we will do our
best to add it to our product line.
Can I mix different product lines on my container?
Absolutely! You can choose from our selection of
furniture, accessories, reproductions, etc.
Can a container be shipped anywhere?
Are pre-loaded containers available?
email us for
Where do you currently ship?
We ship all over the world
to countries including The United States, Canada,
Australia, United Kingdom, France, Saudi Arabia, Hong
Kong, Germany, The Netherlands, and more.
How do you pack the
We use a three-step packing process. First, a
water-resistant foam with corners, followed by
single-sided corrugated cardboard. Finally, wrap that in
bubble sheets that protect the items from rubbing
against each other in the container.
How long will it take to get
Most containers are shipped within 6 to 8 weeks after we
have received a confirmed order.
When do I have to pay for my container?
A 50% deposit is required to confirm the container
order. The balance is paid goods are ready to stuff from
Jodhpur dry port. Original Bill of Lading is signed over
to you after rest 50% amount paid.
What do I do if some of the
items on the container arrive damaged?
Since every situation is different, each damage claim is
handled on a case-by-case basis. In general, however,
any manufacturing defect or damage that results from
improper packing, and is in excess of 5% of the value of
the shipment, is covered by Ace Craftique.
Are discounts available?
Yes, for multiple-container purchases or prepaid orders,
discount can range between 5 to 10%.
I have more questions.
email us and we will
answer anymore questions you may have.